I understand that unanticipated events happen occasionally in everyone’s life. Business meetings, project deadlines, flight delays, car problems, snowstorms, and illness are just a few reasons why one might consider canceling an appointment. In my desire to be effective and fair to all of my clients and out of consideration for my time, I have adopted the following policies:
• 24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment.
• If you are unable to give me 24 hours advance notice you will be charged 50% of the full amount of your appointment. This amount must be paid prior to your next scheduled appointment.
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show”. They will be charged for the full amount of their “missed” appointment. This amount must be paid prior to your next scheduled appointment.
Not Available or Late for Appointment Call
Appointment times have been arranged specifically for you. If you aren’t available when I call for your session, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you are, I will then determine if there is enough time remaining to start a session. Regardless of the length of the session actually given, you will be responsible for payment of the “full” session.
Out of respect and consideration to everyone involved, please plan accordingly and be available for the call on time. Thank you for your understanding and cooperation.